What each level means
Premium - "Embedded product and tech team"
- Everything in Growth
- Deep involvement in roadmap decisions and prioritization
- Training and onboarding for new hires to understand the product and key workflows
- A model where internal developers gradually take over routine maintenance, while Manystack continues to lead complex or new features
- Reserved weekly capacity and high-touch collaboration during business hours
- Best for companies where the app is central to the business and Manystack operates as an integrated product and engineering team
Basic - "Keep it running and evolving"
- Bug fixes and incident response within agreed boundaries
- Security and dependency updates
- Scoped improvements and small features on a predictable monthly budget
- Best for stable products that mainly need reliability and a steady stream of changes
Growth - "Hands-on product partner"
- Everything in Basic
- A defined monthly capacity for UX improvements and AI or product experiments
- Regular product health reviews, written summaries or calls, to look at usage and propose next steps
- Best for teams actively iterating on product-market fit and growth